Spoken English Learn By Online Or Offline As You Wish But Right Now Spoken English is The Best Way For Find A Better Jobs For You So Just Learn Properly With Our Best Teachers By Online Or Offline.

You Can also Learn Spoken English By Online.Just Call us at +91-9836614608 From Worldwide.

Spoken English Training Institute was incorporated in the year 2005 with a sole aim of empowering its students with the industry specific competency levels-the knowledge relevant to BPO industry.

Today, Spoken English Training Institute is a time-tested pre-process Institute-a trusted name.

Our Mission is to equip students, professionals and other aspirants with relevant skills to achieve their potential by developing world class programs, delivery mechanisms and consistent focus on processes.

Our Vision is to be the most preferred and sought after provider of training and development services for business, soft skill and placement.

Total Course Fees Only Rs.5000/-. It is Only 6 Months Online/ Offline Course.

MODULE….1

Basic English grammar with written test
Reading, writing, dictation, understanding
Vocabulary
Introduction to Group Discusson/JAM Session/extempore
Listening skills

MODULE….2

· Personality Development

Body language/Dress code
Resume Writing
Advanced Group Discussion/JAM session/extempore
Time & Stress Management
Mock Interview

MODULE….3

Windows
MS-Word, Excel, Access
Internet & E-mail
Typing skill
Call Center Software

MODULE….4

Introduction to BPO & call center industry
Classification, functioning, work environment
Customer Relationship Management (CRM)
Technology used in eCRM
Selling/Delivering customer service over phone
Probing (Handling complain & tricky situation)
The agent : eligibility, recruitment, training.
Voice modulation & accent training.
Mouth exercises
The vowel sound, the plosive sounds, the TH sound & pronunciation
Soft skills
Cultural awareness
Mock calling
Mock interview

MODULE….5

Introduction to Computers
PC assembling and dis-assembling
PC maintenance and troubleshooting

MODULE….6

Motherboard Architecture
POST process
BOOT process
Learn and understand about Various Computer Peripherals

MODULE….7

Operating System
Configuring Windows XP
Installing Operating System
Troubleshooting Windows

MODULE….8

Internet
Internet Accessing
Downloading & Up-loading
Complete Knowledge of Dial up and Broadband Connection

MODULE….9

Networking
Network Architecture and Protocols
Network Typologies
Hardware and Software required for Networking
Details of IP Addresses
Complete knowledge on Networking

Smart English Course………………………………………………..36 hrs

Basic English grammar with written test
Reading, Writing, Dictation and understanding
Vocabulary
Developing Pronunciation with Rhythm
Self Introduction/ Extempore/ JAM Sessions
Group activities
Personal Grooming – Dressing, Body Language, Basic etiquettes, Mannerism etc.
Listening skills

Advanced English Course…………………………………………72 hrs

MODULE….1

Communicative Grammar
Reading accuracy with neutral accent
Advanced Vocabulary
Voice Clarity
Advanced Extempore & Impromptu
Group discussion skills & practice
Debate
Role play & Voice Recording
Presentation skills
Public speaking

MODULE….2

Mind power training
Developing leadership skills
Confidence Building-positive attitude
Resume Writing
Interview skills
Mock interview

Stylish English Course (V&A Training)………………………..36 hrs

MODULE….1

Induction to B.P.O. & Call Center Industry.

Customer Service

Customer Relationship Management (CRM)

Telephonic Etiquette

Selling Skills

Probing (Handing Complaint and tricky Situation)

Tongue Twisters & Mouth Exercise

Voice Modulation & Intonation

Accent Neutralization (The Vowel, Plosive, TH sound)

Accent Training (UK and US)

Cultural Awareness

HR Fundamentals

Mock Calling, Mock Interview

Spoken English Fresher…………………………………………… 216 hrs

MODULE : 1, 2, 3, & 4 of Spoken English Professional Course

Spoken English Dynamic………………………………………….. 54 hrs

MODULE : 2, 3, & 4 of Dynamic Call Center Professional Course.

Total Course Fees Only Rs.5000/-. It is Only 6 Months Online/ Offline Course.

Come Meet With Us Your Future Is Waiting…….

Please contact by us via Mail: kunal19928@gmail.com or By Phone: +91-9836614608

You Can Also Learn By Online Total Computer Diploma Courses like Tally, Basic computer, IT, Etc. With Certificate As Your Choice. You Are Just a Call Away for Your Better Education Online.

Offline User Please Come To Our Institution Directly:

Owner : KUNAL SAHA

Phone No: +91-9836614608

Email Id: kunal19928@gmail.com

Address: Sahid Binay Sarani, North Durgangar, Rabindranagar, Kolkata - 700065.

For Online User Please Make Payment Directly At The Bank Given Below; By Cheque/Draft/Cash/Online Transfer/Or Any Kind Of Mode.